Tips for better search results. Ensure correct spelling and spacing - Examples: 'paper jam'. Use product model name: - Examples: laserjet pro p1102, DeskJet 2130. For HP products a product number. Examples: LG534UA. For Samsung Print products, enter the M/C or Model Code found on the product label. Examples: “SL-M2020W/XAA”.
I recommend first booting from a CD and backing up your data before reinstalling Windows. My preference is a Live Linux Boot CD such as Knoppix or Ubuntu.If you choose Ubuntu, be sure to use the 'Try Me' option and do not do an install.
Include keywords along with product name. Examples: 'LaserJet Pro P1102 paper jam', 'EliteBook 840 G3 bios update' Need help finding your product name or product number?